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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Fallis

September 8, 2026

5  out of  5
rating by Debbie Fallis
"Myrna was a true blessing. I was looking for home insurance and she turned a stressful situation into a miracle. She explained everything clearly, answered all my questions and gave me a tutorial on my phone. I suffer from a lack of keeping up with technology and she never once made me feel inadequate. I even went to the office to ensure I did everything I needed to. Home and Auto for less than I was paying. Thank you, Myrna!!"
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Tom B

September 4, 2026

5  out of  5
rating by Tom B
"Myrna the best thing that ever happened to me you take the time to explain I really appreciate it"
We responded:
"Hi Tom, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Luisa Samuel, Your State Farm Agent "
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Roberto Dominguez

September 3, 2026

5  out of  5
rating by Roberto Dominguez
"Myrna thank you for your excellent service and taking the time to explain the coverage"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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David Jones

August 28, 2026

5  out of  5
rating by David Jones
"Myrna was incredibly helpful with all my policy update requests. I appreciate her assistance."
We responded:
"David, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Francisco Castro

August 26, 2026

5  out of  5
rating by Francisco Castro
"Professional, friendly, and efficient."
We responded:
"Thank you so much for your wonderful feedback of us here at Luisa Samuel’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Luisa Samuel’s Insurance Team "
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bibo wipe

August 20, 2026

1  out of  5
rating by bibo wipe
"Those who gave 5 stars are surely employees, friends and relatives. The reality is different and a very bad office."
We responded:
"Hello bibo. Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations and would really appreciate the opportunity to understand what happened. Please give our Phoenix office a call anytime so we can discuss. "
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Edwardo Rodriguez

August 20, 2026

5  out of  5
rating by Edwardo Rodriguez
"MYRNA gracias por ayudarme muy buen precio y servicio 100 de 10"
We responded:
"Edwardo, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Phoenix. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Luisa Samuel and Team "
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Chad Lemme

August 18, 2026

5  out of  5
rating by Chad Lemme
"Myrna was such a great help! Saved me money and explained everything well! Very quick too. Glad I came here"
We responded:
"Thank you so much for the 5-star rating, Chad! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Luisa Samuel "
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Hey Areli

August 17, 2026

5  out of  5
rating by Hey Areli
"Diego was very helpful and answered all my questions and concerns with auto and renters insurance.affordable prices and easy process."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Junior Briceño

August 14, 2026

5  out of  5
rating by Junior Briceño
"Myrna excelente servicio
Gracias por todo"
We responded:
"¡Gracias por la increíble reseña, Junior! En verdad, la meta de nuestro equipo es superar las expectativas en relación con todas las necesidades de seguros. "
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Lloyd Stroessenreuther

August 14, 2026

5  out of  5
rating by Lloyd Stroessenreuther
"Myrna thank you for your help on starting my policy I liked price, very helpful"
We responded:
"Thank you so much for the 5-star rating, Lloyd! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Luisa Samuel "
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Erik

July 30, 2026

5  out of  5
rating by Erik
"It was super quick and easy to get renters insurance at an amazing price! Thank you so much to Diego Luna for helping me find the right policy for me and answering any questions!"
We responded:
"Thank you for the 5-star review, Erik! We’re proud to serve the Phoenix community and truly appreciate your support. "
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Maggie Kladis

July 24, 2026

5  out of  5
rating by Maggie Kladis
"Our daughter needed renters insurance for her apartment while in college, Diego made it very easy and also gave us a great discount since we already have home & auto policies through State Farm. Thank you for being so patient Diego!"
We responded:
"Maggie, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Michael Mirphy

July 23, 2026

5  out of  5
rating by Michael Mirphy
"Myrna amazingly helpful thank you for helping me with my auto insurance"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Luisa Samuel’s team. "
Profile photo of Maria Barrera (Matilda)

Maria Barrera (Matilda)

July 12, 2026

5  out of  5
rating by Maria Barrera (Matilda)
"Valentina’s customer service was outstanding. The whole process was quick and easy and she was very attentive making sure to explain everything"
We responded:
"Thank you, Maria, for your review! We're so happy to hear that Valentina provided outstanding customer service and made the process quick and easy for you. She will appreciate your kind words and be glad to know that her attentiveness and explanations made a difference. Thank you for being a valued customer! - Luisa"
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Dolores Gutiérrez

July 10, 2026

5  out of  5
rating by Dolores Gutiérrez
"Gabriel Diaz was so helpful and patient with me he explained everything really well, would recommend him to anyone please check him out"
We responded:
"Thank you for taking the time to leave such a positive review about our agency and Gabriel. I am glad we were able to successfully assist you. We are always here to meet your insurance needs, and to protect what is important to you, it is our priority.
"
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Nora Orellana

July 3, 2026

5  out of  5
rating by Nora Orellana
"Myrna muchas gracias por su ayuda y por tomarse el tiempo de explicarme todas las coberturas me dio gusto Concerla en persona"
We responded:
"English:

Thank you, Nora, for your wonderful review! We're so glad to hear that Myrna took the time to explain your coverage and that you had the opportunity to meet her in person. We appreciate your kind words and thank you for choosing our office! - Luisa

Español:

¡Muchas gracias, Nora, por su excelente reseña! Nos alegra saber que Myrna se tomó el tiempo para explicarle sus coberturas y que tuvo la oportunidad de conocerla en persona. Agradecemos mucho sus amables palabras y gracias por elegir nuestra oficina. - Luisa"
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Kenneth Bowyer

June 29, 2026

5  out of  5
rating by Kenneth Bowyer
"Myrna was amazing in her customer service helping me get my car insured"
We responded:
"Thank you, Kenneth! We're so glad to hear that Myrna provided amazing customer service while helping you insure your car. We appreciate your kind words and thank you for choosing our office for your insurance needs! - Luisa"
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Idelmis Suarez Molina

June 27, 2026

5  out of  5
rating by Idelmis Suarez Molina
"Excelente atención, de la agente Valentina,muy profesional y sobretodo muy sabia en su trabajo. Por favor no la saquen de esta oficina. GRACIAS VALENTINA"
We responded:
"¡Muchas gracias por sus amables palabras, Idelmis! Nos alegra mucho saber que Valentina le brindó una atención tan profesional y que tuvo una experiencia tan positiva con nuestra oficina. Compartiremos sus comentarios con ella. ¡Gracias por elegirnos! - Luisa

Thank you so much for your kind words, Idelmis! We're thrilled to hear that Valentina provided such professional service and that you had such a positive experience with our office. We'll be sure to share your comments with her. Thank you for choosing us! - Luisa"
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Mike Nopp

June 19, 2026

5  out of  5
rating by Mike Nopp
"Diego was very helpful and professional. Resolved my issue and let me know why and what to expect. Thank you!"
We responded:
"Thank you, Mike, for your kind review! We're so glad Diego was able to help resolve your issue and clearly explain what to expect. We appreciate your kind words about his professionalism and thank you for choosing our office for your insurance needs! - Luisa"
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Brenda McCoy

June 10, 2026

5  out of  5
rating by Brenda McCoy
"Today I spoke with Valentina for information I needed. She was very helpful and proficient to provide the service I requested. Thank you Valentina!"
We responded:
"Thank you for your feedback! We’re delighted to hear that Luisa and Diego provided courteous and comfortable service without any high-pressure sales tactics. We appreciate your kind words and are glad you had a positive experience! If you need further assistance, we’re here to help."
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Beau Mcgrew

June 6, 2026

5  out of  5
rating by Beau Mcgrew
"Diego was goat great guy would buy insurance from him again."
We responded:
"Thank you, Beau, for the great review! We're thrilled to hear Diego provided such a positive experience. We'll be sure to pass along your kind words to him. We appreciate your support and are glad we could help with your insurance needs! - Luisa"
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jorge spark2

June 1, 2026

5  out of  5
rating by jorge spark2
"Myrna gracias gracias por su atención me ayudó con muchas cosas, muy agradable. Gracias por su conocimiento!!"
We responded:
"Spanish:

Gracias, Jorge, por su amable reseña. Nos alegra saber que Myrna pudo ayudarle con tantas cosas y brindarle una experiencia agradable. Agradecemos sus palabras sobre su atención y conocimiento. ¡Gracias por elegir nuestra oficina! - Luisa

English:

Thank you, Jorge, for your kind review! We're so glad Myrna was able to help you and provide such a positive experience. We appreciate your kind words about her attentiveness and knowledge. Thank you for choosing our office! - Luisa"
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IRISH KID

May 28, 2026

5  out of  5
rating by IRISH KID
"Myrna thank you for helping me after hours I really appreciate it you went beyond customer service"
We responded:
"Thank you for your kind words! We're so glad Myrna was able to assist you, even after hours. Providing exceptional service and being there when our customers need us most is what we strive for every day. We'll be sure to share your feedback with Myrna. Thank you for taking the time to leave a review! - Luisa"
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Paulino Gomes

May 27, 2026

5  out of  5
rating by Paulino Gomes
"Very good people and good insurance company"
We responded:
"Thanks for the kind words, Paulino! - Luisa"